Privacy Policy – TepiCine

I. Objective and Scope

TepiCine Ltd ("we", "our", or "Company") values your trust and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our TepiCine Services, which include the TepiCine SVOD platform, TepiCine branded websites and applications.
This Privacy Policy applies to information collected via websites, apps, and other digital platforms that link to it. We comply with applicable data protection laws in jurisdictions where we operate. In some cases, additional notices may supplement this policy based on specific regions or services.
If you provide information via a third-party platform (e.g., using Facebook or Google login), the information collected through that platform is subject to this policy, while the third-party platform’s use of your data is governed by its own privacy policy. TepiCine is not responsible for the practices of third-party websites linked to or from our services.
This Privacy Policy should be read together with our Terms of Use.

II. User Consent

By accessing or using the TepiCine Services, including creating an account, purchasing subscriptions, interacting with us, or participating in promotional activities, you provide consent for the collection, use, and sharing of your personal information as outlined in this Privacy Policy.
If you are a user accessing the services from a different country or region, we will consider your country of registration as your primary jurisdiction, and consents provided at the time of account creation will apply across jurisdictions.

III. Collection and Use of Personal Information

“Personal Information” or “PII” includes any data that identifies or can be used to identify a person, directly or indirectly. This includes name, email address, contact details, device identifiers, and more. If anonymous information becomes associated with personal data, it is also treated as personal information.

IV. Information

You Provide to Us We collect the following information when you use or interact with TepiCine Services. Without this information, we may be unable to provide full services:
First and Last Name
Email Address
Primary Phone No/Mobile No.
Country of Residence
Gender
This information is primarily used to register and manage user accounts, provide customer support, and deliver personalized services.

V. Information

We Collect Automatically We collect technical and behavioral information when you use our services, such as:
Viewing behavior (e.g., watch history, searches)
Device and browser information (e.g., device ID, model, OS)
IP address and derived location data
Advertising identifiers (e.g., IDFA, GAID)
Interaction with customer support or emails
Cookies and other tracking technologies
This data is used for service optimization, personalization, fraud prevention, location-based services, and regional content availability. IP and location data are also used for tax and legal compliance.

VI. Inferred and Behavioral Data

We may analyze your interaction with the services to infer your preferences, interests, and usage patterns. This helps us:
Improve content recommendations
Analyze audience behavior and service performance
Offer tailored features and promotions
Diagnose technical issues and security incidents
We may combine this information with data from surveys, feedback, or user communications. This may include content you post in chat rooms, forums, or messages to our support.

VII. Information from Third Parties

If you link your TepiCine account with third-party platforms (e.g., Facebook, Google, Twitter), we may receive the following:
Facebook: Public profile, name, email
Google: Email address
Twitter: Email, handle, followed accounts
Payment Processing: Subscription and billing data, such as payment method, billing address, and transaction history, is processed via third-party gateways (e.g., Apple iTunes, Google Play, Samsung Pay). TepiCine does not store or process financial data directly.
Auto-renewing subscriptions are managed through your app store settings. You can cancel renewals via your platform’s account management tools.

VIII. Purpose and Legal Basis of Processing

We process your data on the following legal grounds:
Your consent
Contractual necessity
Legitimate interests (e.g., security, analytics, service improvement)
Legal obligations

We use your data to:
Provide and personalize our services
Process payments and account operations
Communicate offers, updates, or support responses
Detect, investigate, and prevent fraud or illegal activity
Analyze traffic, content trends, and user engagement
Fulfill legal and contractual obligations

IX. Disclosure to Third Parties

We may share your data with:
Service providers (hosting, customer support, analytics)
Advertising partners (non-identifiable usage data only)
Legal authorities (when required by law or court order)
Affiliates and successors (e.g., in the case of acquisition or merger)
We do not sell your personal information to third parties. Any sharing is limited to necessary purposes and governed by strict confidentiality agreements.

X. Your Rights and Choices

You have the right to:
Access and update your personal data
Correct inaccuracies
Withdraw consent at any time
Request data deletion (subject to legal and safety constraints)
Opt out of marketing communications
To exercise your rights, you may update settings in your account or contact our support team.

XI. Children’s Privacy

TepiCine does not knowingly collect data from users under 21 years of age. If we become aware that a minor has submitted personal data without verified parental consent, we will promptly delete such information. Parents may contact us to request deletion of data collected from their child.

XII. Data Transfers and International Processing

We operate globally. Your information may be transferred to or stored in jurisdictions that may have different data protection laws. We implement appropriate safeguards to ensure the protection of your data during such transfers.

XIII. Respecting Contact Preferences

We respect your preferences regarding marketing communication. You may receive promotional updates if:
You have given explicit consent
You have not opted out via available tools
Communication is otherwise permitted under relevant laws
You can opt out at any time by contacting us or using in-app settings.

XIV. Data Security

This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use Company after the updated Terms have been published, you affirm your agreement to the updated terms.

XV. Policy Updates

We may revise this Privacy Policy from time to time. Material changes will be communicated via our platforms. Continued use of the services after changes indicates your acceptance of the updated policy.

XVI. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: [email protected]